General 😊

Payments 💲

• Managing User Payments in Pico
• Why does my bank statement read as "recurring" after a single payment?
• A reader doesn't want to pay with a credit card. What are the other options?
• Updating Payment Information for Subscription
• Changing member's recurring payment plan
• Gift Subscriptions

Cancellation 🙅‍♀️

• User wants to cancel subscription auto-renewal
• Issuing refunds, canceling an ongoing payment, and re-sending receipts
• User wants to delete their account

FAQ 🤓

• What is a Verification Code?
• Does Pico support other currencies or languages?
• Reader wants to change their email address
• Can I have multiple sites under one Pico login?
• Can readers have multiple trials?
• Help! I meant to enter a discount code!

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Announcements 📣

• 🥳 NEW: ONE TIME PASSCODES