Forgot Password Links
If you are trying to log in to the Dashboard and cannot remember your password or need to reset it, you can request a password reset here: https://dashboard.trypico.com/
When logging into Pico on your website, you will see an option to request a magic link or reset your password here:
Changing your password on your website
If you use the same email address for accessing your site that you use to access your Pico Dashboard, you can reset your password from the Pico Gadget on your site/landing pages (or any site you've logged into with Pico).
To do so, start the login process and either use the request password link or change your password while already logged in. You'll be able to use this shared password to access the Pico Dashboard.
The process begins by first clicking on the Pico icon on the lower right of the site you are working on which will then open up your account details. From there, click on the Edit Profile option.
You should see an area that includes your password. In order to reset it, click the edit icon on the right of the password portion.
This will open a modal that allows you to make changes. Make your edits, and once you have done so, click the check mark icon on the upper right portion of the modal.
If you have any issues with this process to reset your password, please contact us at [email protected].