⚠️ This article refers to Pico Version 1.17 and will be removed or updated in the future once we release Pico Version 2.0.

Sometimes, a user may reach out in regards to getting a magic link sent to them. If they are having an issue requesting a link or don't' know how to do so, you can generate a link for them. User-generated magic links allow the user to log in with a link that expires in 30 minutes.

You can generate and send a reader an admin issued magic link that expires within 24 hours directly from the CRM. To do this, find the reader's record in the CRM, click the menu in the top right and select 'Send magic link'.

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